ORDERS & RETURNS
How do I place an Order?
You may place an order by either:
Calling 1-800-451-6628 or 1-727-451-1198 | Faxing 1-727-451-1197
You may also email your order to firstname.lastname@example.org
How Can I Cancel Or Change My Order?
You may cancel an order before it ships by calling us at 1-800-451-6628 or 1-727-451-1198. If you have any further questions please connect with us or start a CHAT.
Do I need an account to place an order?
No. We will be glad to set you up in our system when you place your order.
How Can I Return a Product?
All product returns must first be authorized by calling Dilution Solutions at 1-800-451-6628 and Dilution Solutions may approve or reject a return request in its sole and reasonable discretion, as long as no chemical has been run through the products. A 20% restocking fee will apply to all authorized returns. Subject to any applicable product warranty, in no event will product returns be accepted after 60 days from delivery.
Where can I find your terms and conditions?
You can read our Terms and Conditions by clicking HERE